Our site uses an order form so that you can request information, products and services. Contact information (email address, telephone numbers, address, etc.) obtained from the order form is used to send your orders and information about our company to you. Your contact information is also used to get in touch with you when necessary. Financial information (credit card numbers, credit card expiration dates, billing addresses, etc.) is collected to bill you for products and services.

On occasion you may receive information from us about new features, new services and special offers we think you’ll find valuable. However, we will not share your email address, home address or telephone number with any other companies.

We may use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address also may be used to gather broad demographic information and to recognize customer traffic patterns and site usage. This information aids us in merchandising and in developing the design and layout of our site.

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser. They make it possible for us to recognize your browser when you visit. In order to purchase items from this site, your browser must be set to accept cookies.

We may also collect and share information about the pages that you visit on our site, but this information is not personally identifiable.

This site uses a secure server (SSL) to encrypt all of your personal information. We use strong security measures to prevent the loss, misuse and alteration of your information once it is in our records.

By using our Web site or purchasing a product from us, you agree to the collection and use of information as set forth in this privacy policy. We may from time to time update this policy.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this site, please email us at: Sonesta@HotelsAtHome.com.

HotelsAtHome is committed to building a quality customer experience. We are constantly reviewing your feedback to improve and enhance your shopping experience. You can tell us what you think by sending us an email at Sonesta@HotelsAtHome.com.